Customs & Compliance – CargoNova CGN
Customs & Compliance

Cross Every Border
Without a Single Hold.

CGN's in-house licensed customs brokerage handles every import, export, and transit declaration across 220+ countries — with proactive compliance screening, duty optimisation, and zero reliance on third-party agents at any border.

220+Countries Covered
100%In-House Brokers
24/7Customs Desk
ZeroThird-Party Agents
AllFreight Modes
GDPPharma Compliant

The Full Scope of
CGN Customs.

CGN Customs & Compliance is not an add-on service. It is a core part of every CGN freight and supply chain operation — delivered by our own licensed customs brokers at every origin and destination we serve.

Talk to Our Customs Team

From a single import declaration to a complex multi-origin, multi-modal trade lane with bonded storage and duty drawback — CGN's customs team has the expertise, the licences, and the regulatory relationships to manage every scenario without delays, without surprises, and without sub-contracting any part of the process.

Import ClearanceExport Clearance Transit DocumentationHS Classification Duty CalculationATA Carnets Tariff AdvisoryDuty Drawback Bonded WarehouseFree Zone Management Sanctions ScreeningRestricted Goods
01

Import & Export Declarations

Full customs entry preparation and filing for all modes of transport in every country we operate — air, ocean, road, and rail.

02

HS Code Classification

Accurate Harmonised System code classification for every product — with binding tariff ruling applications where required.

03

Duty & Tax Calculation

Precise import duty, VAT, excise, and other tax calculations upfront — no surprise charges on arrival at destination.

04

Trade Compliance Advisory

Proactive advice on trade policy changes, tariff optimisation, free trade agreement utilisation, and restricted goods management.

05

Bonded Warehouse & Duty Deferral

Government-approved bonded facilities allowing duty deferral until goods are released to market — protecting your cash flow.

06

Duty Drawback Claims

Identifying drawback-eligible shipments, documentation compilation, and formal submission to recover import duties on re-exported goods.

The CGN Customs Process

How We Clear Your Cargo — Every Time.

CGN's clearance process is built on pre-emptive compliance — identifying and resolving potential issues before the cargo reaches the border, not after it is held.

01

Pre-Shipment Screening

Restricted goods, sanctions, and compliance checks before cargo is collected.

02

HS Classification

Every product validated to the correct HS code before declaration is filed.

03

Document Preparation

Commercial invoice, packing list, certificates of origin, and all customs forms prepared.

04

Declaration Filing

Import and export declarations filed electronically by our licensed brokers.

05

Duty Payment

All duties and taxes calculated, confirmed, and settled on your behalf.

06

Release & Certificate

Cargo released and customs certificate issued with full documentation provided.

220+
Countries with In-House Clearance
100%
In-House Licensed Brokers
24/7
Customs Operations Desk
Zero
Third-Party Agents Used
Compliance Services

Every Compliance Service.
One Specialist Team.

Select a compliance area below to explore what CGN provides — all delivered by our own licensed customs brokers and trade compliance specialists.

Service Areas

Compliance

Compliance Service

Import Clearance

CGN handles the full import customs clearance process — from pre-arrival document review and HS code validation to electronic declaration filing, duty payment, and release. Our licensed brokers file directly with customs authorities in every country — no sub-agents, no handoffs, no delays caused by miscommunication between parties.

Electronic declaration filing
Pre-arrival document review
Duty and tax calculation
Authority liaison on holds
Multi-modal all transport modes
Clearance certificate issued
Enquire About Import Clearance
Compliance Service

Export Clearance

CGN manages full export customs clearance for every freight mode — ensuring your cargo departs with the correct documentation, export licences where required, and certificates of origin for preferential tariff treatment in destination markets.

Export declaration filing
Export licence management
Certificates of origin
Sanctions and restrictions screening
Dual-use goods declarations
Free Trade Agreement utilisation
Enquire About Export Clearance
Compliance Service

HS Code Classification

Incorrect HS classification is the single most common cause of customs delays, unexpected duty charges, and regulatory penalties. CGN's classification specialists review every product against the current Harmonised System tariff schedule and apply for binding tariff rulings where classification is ambiguous.

Full product tariff analysis
Binding tariff ruling applications
Country-specific HS variations
Classification dispute defence
Duty rate optimisation
Ongoing product register maintenance
Enquire About HS Classification
Compliance Service

Trade Compliance Advisory

Global trade policy changes constantly. New tariffs, sanctions regimes, free trade agreements, and import restrictions emerge regularly. CGN's trade compliance team monitors regulatory changes globally and advises clients proactively — before the change creates a problem.

Trade policy monitoring
FTA qualification analysis
Sanctions and embargo screening
Restricted party list checks
Anti-dumping duty management
Compliance audit support
Enquire About Trade Compliance
Compliance Service

Bonded Storage & Duty Deferral

CGN operates government-approved bonded warehouse facilities — allowing goods to be stored without paying import duties until they are released to the local market. For businesses managing inventory across multiple markets, bonded storage significantly improves cash flow and reduces the cost of holding international stock.

Government-approved bonded facilities
Duty deferral until market release
Free trade zone operations
Multi-country distribution from bond
Value-added services inside bond
Full customs supervision compliance
Enquire About Bonded Storage
Compliance Service

Duty Drawback & Tax Optimisation

If your business imports goods that are subsequently re-exported, you may be entitled to a full or partial refund of the import duties paid. CGN's drawback team identifies eligible shipments, compiles the required documentation, and submits claims on your behalf to maximise recovery.

Drawback eligibility assessment
Historical shipment review
Documentation compilation
Formal claims submission
Tariff rate optimisation advice
Ongoing drawback programme management
Enquire About Duty Drawback

Customs Coverage Across Every Trade Corridor.

CGN has in-house licensed customs brokers and regulatory specialists at every major trade hub — with local expertise in each market's specific customs regime, regulatory requirements, and authority relationships.

Talk to a Regional Specialist
🌍
Africa
Nigeria, Kenya, Ghana, South Africa, Ethiopia, Tanzania, Egypt, Morocco, Angola, Rwanda and 40+ more
ImportExportTransit
🌎
Americas
United States, Canada, Brazil, Mexico, Colombia, Chile, Peru, Argentina and 15+ more
ImportExportFTA
🌏
Asia Pacific
China, Japan, India, Singapore, Australia, South Korea, Malaysia, Vietnam and 20+ more
ImportExportBonded
🇪🇺
Europe
UK, Germany, France, Netherlands, Spain, Italy, Poland, Switzerland and 25+ more
EU CustomsAEOVAT
🕌
Middle East
UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Jordan, Turkey, Israel and 10+ more
ImportFree ZoneATA
🇨🇳
China Specialist
Shanghai, Shenzhen, Guangzhou, Beijing — CBEC, bonded zones, and cross-border e-commerce
CBECBonded ZoneExport
🚂
Rail Corridors
China-Europe New Silk Road — transit customs, multi-country clearance, and intermodal documentation
TransitIntermodal
✈️
Air Hubs
Dubai, Nairobi, Amsterdam, Frankfurt, Singapore, Miami, Hong Kong — dedicated air clearance teams
Air ImportsAir Exports
Duty Drawback & Recovery

Are You Leaving Duty Money on the Table?

Most importers who export goods do not realise they may be entitled to a full or partial refund of import duties paid. CGN's duty drawback team has recovered significant duty credits for clients who had no idea the entitlement existed.

01
Free Eligibility AssessmentWe review your import and export data to identify drawback opportunities
02
Historical Claim ReviewWe look back up to 4 years for retrospective duty recovery claims
03
Documentation & FilingFull claim preparation and submission to customs authority on your behalf
04
Recovery & Ongoing ProgrammeDuty refunded to your account — ongoing programme established going forward
Request a Free Drawback Assessment

What Qualifies for Duty Drawback?

Duty drawback is available in most major trading nations for businesses that import goods and then re-export them — either as-is, or as components in a manufactured product. The rules vary by country, but CGN's team understands the regime in every market we operate.

Manufacturing DrawbackImport duties on components used in finished goods that are subsequently exported.
Unused Merchandise DrawbackGoods imported but exported unused within the allowable drawback time window.
Rejected Merchandise DrawbackGoods imported that fail to meet specification and are returned or destroyed.
Substitution DrawbackExported goods of the same kind and quality as imported goods where substitution is permitted.
Talk to Our Drawback Team

Every Document.
Every Country.

CGN's customs team prepares, manages, and files every customs and trade document required by authorities worldwide — eliminating the administrative burden from your team entirely.

Talk to Our Customs Team
Commercial Invoice
Packing List
Bill of Lading
Air Waybill
Certificate of Origin
EUR.1 Certificate
Import Entry
Export Declaration
Phytosanitary Certificate
Health Certificate
Fumigation Certificate
ATA Carnet
TIR Carnet
Form E (ASEAN)
MSDS Safety Data Sheet
Dangerous Goods Declaration
Why CGN Customs

The Customs Partner That Prevents
Holds Before They Happen.

01

100% In-House Licensed Brokers

No sub-agents. No handoffs. Every declaration filed by a CGN-employed licensed customs broker with direct relationships at the authorities they file with — eliminating the gaps that cause holds with third-party agents.

Licensed BrokersNo Sub-AgentsAll Countries
02

Pre-Emptive Compliance Screening

CGN screens every shipment for compliance issues before the cargo departs origin. Incorrect HS codes, missing documents, restricted goods, and sanctions exposures are identified and resolved days before the cargo reaches the border.

Pre-Departure ChecksHS ValidationSanctions Screen
03

24/7 Customs Operations Desk

Customs does not observe business hours, and neither does CGN. Our customs desk is staffed around the clock — able to respond to authority queries, provide additional documentation, and resolve holds within hours rather than days.

24/7 OperationsAuthority DirectRapid Response
04

Transparent, Consolidated Billing

All duties, taxes, and customs fees consolidated on one monthly invoice — itemised by shipment with full duty breakdown. No surprise charges, no unexplained fees, and no duty payments processed without client notification.

Monthly InvoiceFull ItemisationNo Surprises

Ready to Ship Without Customs Complications?

Speak to CGN's customs and compliance specialists. Whether you need a single import clearance or a fully managed customs programme across 50 countries — we have the team, the licences, and the relationships to make it happen.

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