Explore Our Business Offerings – CargoNova CGN
Business Offerings

Your Business
Deserves a Logistics
Partner, Not a Portal.

CGN business accounts give you dedicated account management, credit terms, real-time freight visibility, ERP integration, and access to CGN's full global logistics capability — all under one relationship, one contract, and one monthly invoice.

Live in 48 hours from first contact
No minimum volume commitment
Dedicated account manager from day one
220+Countries Covered
48hrsAccount Go-Live
24/7Account Support
ZeroSub-Contracted Ops

Built for Every Business
That Ships Globally.

CGN's business account is designed to work for companies of every size — from fast-growing eCommerce brands shipping their first international containers to global enterprises managing multi-continent supply chains. The account scales with your business.

eCommerce & Retail Brands

Shipping parcels, pallets and collections to customers and retailers worldwide

Platform IntegrationShopify, WooCommerce, Amazon and all major platforms connected via API
Last-Mile DeliveryBranded tracking, customer notifications, and proof of delivery in 220+ countries
Fulfilment ServicesPick, pack, despatch, and same-day delivery from CGN's fulfilment network
Returns ManagementPre-paid return labels, inspection, grading, and restock within 48 hours
Enterprise & Multinational

Complex supply chains across multiple regions requiring a fully managed logistics partner

ERP IntegrationSAP, Oracle, Dynamics — bi-directional data sync with your systems of record
Contract LogisticsDedicated warehousing, 3PL management, and managed fulfilment operations
Global FreightAir, ocean, road, and rail freight managed under one account worldwide
Dedicated TeamNamed account director, operations lead, and compliance specialist assigned
Tech-Forward & Scale-Up

Fast-growing businesses that need logistics to move as fast as their product and technology

REST API AccessFull CGN API with webhooks, sandbox environment, and OpenAPI documentation
Real-Time TrackingLive tracking events pushed to your systems the instant they happen — no polling
Rate APILive freight rates in your checkout, TMS, or procurement tool via API
Data & ReportingFull BI reporting API — pull spend, KPIs, CO2, and customs data into your dashboards
Business Account Tiers

Your Account Level. Your Terms.

CGN business accounts are tiered by volume and service level — but every account gets the same dedicated account manager, the same platform access, and the same commitment to on-time performance. Choose the level that fits your business today and scale up as you grow.

Tier 1
Starter Account
For businesses new to CGN — flexible, no volume commitments, pay-as-you-ship with full platform access from day one.
CGN portal & tracking access
Air, ocean, road & rail quotes
Customs clearance included
Email & portal support
Standard API access
Credit terms (not included)
Dedicated account manager
ERP integration support
Tier 3
Enterprise Account
For high-volume and multinational businesses requiring a fully managed logistics partnership with bespoke SLAs and integration.
Everything in Business, plus:
60-day credit terms
Dedicated account director
ERP & TMS integration support
Bespoke contractual SLAs
Quarterly business reviews
Custom reporting & BI dashboard
Pre-allocated capacity on key lanes
48hrs
Account Go-Live
220+
Countries Served
24/7
Account Support
Zero
Minimum Commitment

From Application to
First Shipment in 48 Hours.

Opening a CGN business account is straightforward. Most accounts are fully set up and ready to ship within 48 hours of first contact — with no complex onboarding process, no minimum volume requirements, and no lengthy contracts to negotiate before your first shipment.

STEP01
Apply Online

Submit your business details and freight requirements via the online application. No documents required upfront — just your business name, sector, and approximate monthly volumes.

STEP02
Account Review & Assignment

Your application is reviewed and your account manager is assigned within 4 business hours. They contact you directly to confirm your requirements and account tier.

STEP03
Platform Access & Integration

Your portal credentials are issued, API keys generated, and any integrations with your ERP, WMS, or eCommerce platform are configured by the CGN integration team.

STEP04
First Shipment

Your account is live. Request your first quote, confirm your booking, and track your shipment in real time — all within your CGN portal, with your account manager a phone call away.

STEP05
Monthly Review

Your account manager reviews performance data with you monthly — freight spend, on-time delivery, cost-per-lane, and CO2 emissions — identifying opportunities to improve efficiency.

STEP06
Scale as You Grow

As your volumes grow, your account tier upgrades seamlessly — unlocking extended credit terms, ERP integration, dedicated capacity, and bespoke SLAs without switching partners.

What Every Account Includes

Standard on Every CGN Business Account.

These capabilities are included as standard on every CGN business account — regardless of tier or volume. No add-on fees, no module costs.

Live Shipment Tracking

Real-time GPS and milestone tracking
All modes in one dashboard
Customer-facing branded tracking pages
Exception and delay alerts via SMS, email
Proof of delivery capture and archive

Platform & API Access

Full REST API access with documentation
Webhook event subscriptions
Shopify and WooCommerce native apps
Sandbox environment for testing
Rate API for live quote integration

Customs & Compliance

In-house customs clearance on all shipments
Import/export documentation management
Tariff and HS code advisory
Duty deferral and drawback support
Sanctions and restricted party screening

Reporting & Intelligence

Freight spend by lane, mode, and carrier
On-time delivery rate tracking
CO2 emissions per shipment and total
Customs compliance and clearance records
CSV export and scheduled report delivery

A Named Person Who Knows
Your Business by Name.

Every CGN business account is assigned a dedicated account manager from day one. Not a shared inbox. Not a ticket queue. A named person who knows your freight lanes, your cargo types, your peak seasons, and your customers — and is available 24 hours a day, 7 days a week.

Direct Phone, WhatsApp & Email

Your account manager's direct contact — not a switchboard — available around the clock for urgent freight issues.

Proactive Shipment Monitoring

Your account manager monitors your active shipments and calls you if something is at risk — before you know there's a problem.

Monthly Performance Reviews

Monthly KPI review meetings with your account manager — covering spend, OTD, cost optimisation, and upcoming shipping plans.

Regulatory & Compliance Advice

Your account manager coordinates with CGN's compliance team to advise on tariff changes, new market entry, and customs requirements.

Open an Account Today
CGN dedicated account management

Your Dedicated Account Manager

Named, direct, and available 24/7 from day one

Available now — Business & Enterprise accounts

CGN account managers are not generalists. Each one specialises in a set of industries and freight corridors — so the person managing your account genuinely understands the logistics challenges of your business.

Speak to Sales
Industries We Serve

Specialist Knowledge Across Every Sector.

CGN's business accounts are supported by sector-specialist teams — so your account manager and operations team understand the regulatory, operational, and commercial requirements of your industry.

Healthcare & Life Sciences

GDP cold chain, clinical trial IMP logistics, pharmaceutical distribution, medical device freight. Dedicated pharma compliance team.

GDP CertifiedCold ChainClinical TrialsCEIV Pharma

Retail & Fashion

Season-planned collection freight, GOH containers, omnichannel distribution, last-mile delivery, branded returns management.

GOHSeason PlanningB2C & B2BReturns

Energy & Utilities

Hazmat-certified, out-of-gauge project cargo, 24/7 emergency freight, remote site supply chains for oil & gas, renewables, and mining.

IATA DGRIMDGOOG Cargo24/7

eCommerce & Digital Brands

Platform-integrated fulfilment, same-day despatch, international last-mile in 220+ countries, branded packaging, and automated returns.

ShopifyAmazonDDPSame-Day

Automotive

JIT supply chain management, production parts logistics, finished vehicle transport, and global spare parts distribution for OEMs and suppliers.

JITOEMCross-DockingSpare Parts

Technology & Electronics

High-value, time-critical freight with full chain-of-custody tracking, insurance, and customs expertise for complex tech import regimes.

High ValueChain of CustodyExpressInsurance
Why CGN

What Makes a CGN Business Account
Different from Any Other Freight Provider.

01

One Partner for Every Mode, Every Market

Air, ocean, road, rail, last-mile, cold chain, customs clearance, and warehousing — all under one account, one invoice, and one account manager. No juggling multiple providers for different services or regions.

All Modes220+ CountriesOne Invoice
02

Zero Sub-Contracted Operations

CGN's operations are 100% in-house — we do not sub-contract your shipments to third-party brokers who then hand them to carriers without accountability. Every touch point is staffed by CGN employees with direct authority to resolve issues.

In-HouseDirect ControlAccountable
03

Technology That Connects to Your Business

CGN's platform is built API-first — meaning every piece of data available to our operations team is also available to your systems via REST API. No manual data entry, no CSV uploads, no visibility gaps between CGN's data and yours.

REST APIWebhooksERP Native
04

Scales with Your Business Without Switching

Start as a Starter account with zero minimum commitment and upgrade seamlessly to Business or Enterprise as your volumes grow — unlocking credit terms, ERP integration, and pre-allocated freight capacity without changing providers or renegotiating from scratch.

No Lock-InScalable TiersCredit Terms
Get Started Today

Open Your CGN Business Account Now.

No minimum volumes. No complex onboarding. Most accounts are live and shipping within 48 hours of first contact. Start with a Starter account and upgrade as you grow.

Enterprise & Bespoke

Need a Fully Managed Partnership?

For high-volume, multinational, or sector-specialist requirements — our enterprise sales team will build a bespoke logistics solution around your business: dedicated operations, custom SLAs, and ERP-integrated from day one.

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Pallets, Containers and Cargo
Business Only
Air and ocean freight, plus customs and logistics services with CGN Global Forwarding
Explore Freight Services
CGN for Your Business
Let's be shipping partners
Small start-up? Medium-sized business going international? Satisfy your business shipping needs.
Explore Our Business Offerings
Enterprise Logistics Services
Our Supply Chain division creates custom solutions for enterprise-sized organizations. The perfect fit as your outsourced logistics provider (3PL).
Explore CGN Supply Chain

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