CGN business accounts give you dedicated account management, credit terms, real-time freight visibility, ERP integration, and access to CGN's full global logistics capability — all under one relationship, one contract, and one monthly invoice.
CGN's business account is designed to work for companies of every size — from fast-growing eCommerce brands shipping their first international containers to global enterprises managing multi-continent supply chains. The account scales with your business.
Shipping parcels, pallets and collections to customers and retailers worldwide
Complex supply chains across multiple regions requiring a fully managed logistics partner
Fast-growing businesses that need logistics to move as fast as their product and technology
CGN business accounts are tiered by volume and service level — but every account gets the same dedicated account manager, the same platform access, and the same commitment to on-time performance. Choose the level that fits your business today and scale up as you grow.
Opening a CGN business account is straightforward. Most accounts are fully set up and ready to ship within 48 hours of first contact — with no complex onboarding process, no minimum volume requirements, and no lengthy contracts to negotiate before your first shipment.
Submit your business details and freight requirements via the online application. No documents required upfront — just your business name, sector, and approximate monthly volumes.
Your application is reviewed and your account manager is assigned within 4 business hours. They contact you directly to confirm your requirements and account tier.
Your portal credentials are issued, API keys generated, and any integrations with your ERP, WMS, or eCommerce platform are configured by the CGN integration team.
Your account is live. Request your first quote, confirm your booking, and track your shipment in real time — all within your CGN portal, with your account manager a phone call away.
Your account manager reviews performance data with you monthly — freight spend, on-time delivery, cost-per-lane, and CO2 emissions — identifying opportunities to improve efficiency.
As your volumes grow, your account tier upgrades seamlessly — unlocking extended credit terms, ERP integration, dedicated capacity, and bespoke SLAs without switching partners.
These capabilities are included as standard on every CGN business account — regardless of tier or volume. No add-on fees, no module costs.
Every CGN business account is assigned a dedicated account manager from day one. Not a shared inbox. Not a ticket queue. A named person who knows your freight lanes, your cargo types, your peak seasons, and your customers — and is available 24 hours a day, 7 days a week.
Your account manager's direct contact — not a switchboard — available around the clock for urgent freight issues.
Your account manager monitors your active shipments and calls you if something is at risk — before you know there's a problem.
Monthly KPI review meetings with your account manager — covering spend, OTD, cost optimisation, and upcoming shipping plans.
Your account manager coordinates with CGN's compliance team to advise on tariff changes, new market entry, and customs requirements.
Named, direct, and available 24/7 from day one
CGN account managers are not generalists. Each one specialises in a set of industries and freight corridors — so the person managing your account genuinely understands the logistics challenges of your business.
Speak to SalesCGN's business accounts are supported by sector-specialist teams — so your account manager and operations team understand the regulatory, operational, and commercial requirements of your industry.
GDP cold chain, clinical trial IMP logistics, pharmaceutical distribution, medical device freight. Dedicated pharma compliance team.
Season-planned collection freight, GOH containers, omnichannel distribution, last-mile delivery, branded returns management.
Hazmat-certified, out-of-gauge project cargo, 24/7 emergency freight, remote site supply chains for oil & gas, renewables, and mining.
Platform-integrated fulfilment, same-day despatch, international last-mile in 220+ countries, branded packaging, and automated returns.
JIT supply chain management, production parts logistics, finished vehicle transport, and global spare parts distribution for OEMs and suppliers.
High-value, time-critical freight with full chain-of-custody tracking, insurance, and customs expertise for complex tech import regimes.
Air, ocean, road, rail, last-mile, cold chain, customs clearance, and warehousing — all under one account, one invoice, and one account manager. No juggling multiple providers for different services or regions.
CGN's operations are 100% in-house — we do not sub-contract your shipments to third-party brokers who then hand them to carriers without accountability. Every touch point is staffed by CGN employees with direct authority to resolve issues.
CGN's platform is built API-first — meaning every piece of data available to our operations team is also available to your systems via REST API. No manual data entry, no CSV uploads, no visibility gaps between CGN's data and yours.
Start as a Starter account with zero minimum commitment and upgrade seamlessly to Business or Enterprise as your volumes grow — unlocking credit terms, ERP integration, and pre-allocated freight capacity without changing providers or renegotiating from scratch.
No minimum volumes. No complex onboarding. Most accounts are live and shipping within 48 hours of first contact. Start with a Starter account and upgrade as you grow.
For high-volume, multinational, or sector-specialist requirements — our enterprise sales team will build a bespoke logistics solution around your business: dedicated operations, custom SLAs, and ERP-integrated from day one.
World-class shipping and logistics. Delivering to 220+ countries worldwide.
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